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Security and responsible disclosure

People trust this portal with some of the most sensitive things they'll ever say at work. If you find a security problem, please tell us first and give us time to fix it.

How to report a problem

Email [email protected] with what you found, how to reproduce it, and what someone could do with it. Screenshots or a short video help. You can write in English or Hindi.

This address is also published in /.well-known/security.txt.

What we promise

  • We reply within 2 working days and keep you updated.
  • We aim to fix critical problems within 7 days and others within 30 days.
  • We'll credit you when it's fixed, if you want.
  • We won't take legal action against good-faith research that follows the rules below.

Rules for testing

  • Test only against the demo portal or your own account. Never against a real company's portal.
  • Never try to find out who filed a report, and never open, copy or keep anyone's report, messages or files. If you see personal data by accident, stop, tell us and delete it.
  • No denial of service, spam, social engineering or physical attacks.
  • Give us a reasonable time to fix the problem before you talk about it publicly.

In scope

The SpeakUpSafe web app, its APIs (including the reporting API, SCIM and webhooks), sign-in and the kiosk.

Out of scope

Problems that need a stolen device or account, reports from automated scanners with no proof of impact, missing headers that don't lead to a real attack, and services run by others (such as the database host or email provider), which should be reported to them.

For a security incident affecting your company's data, also tell your company's speak-up team. India's CERT-In and the Data Protection Board are told within the legal time limits.